When your reputation relies on it!

The FUSO Canter Tippers

August 2022

In the equipment hire industry, reliability is critical to your reputation and often to that of your customers. While gear can be meticulously maintained, hire companies have no control over how it gets used and things can ‘age’ quickly, making for high repair and maintenance (R&M) costs and worse still – annoyed customers.
That’s why Richmond Hire has added two NZ new Canter Tippers to its catalogue and is eyeing more thanks to CablePrice salesman Anthony Edyvean. “We used to buy used import Canters but the reliability and R&M costs were just starting to get too much,” says Richmond Hire co-owner Wayne Gardiner. “Anthony got us into these new units, which give us three years under warranty and means we don’t have to worry as much about R&M or the truck breaking down on a customer.

 

In its FUSO Canter Tippers, Richmond Hire has discovered that hiring out older second-hand trucks might be a thing of the past.

“We haven’t looked back,” says Wayne.

“Another thing about the used imports is that the air cleaners are mounted underneath, which was a nightmare, because they kept getting ripped off on rough ground. The DPFs [diesel particulate filter] also needed regular cleaning – we had no end of headaches having to explain to customers how to deal with that or having the workshop reset them if they missed a [DPF regeneration] stop.”

Wayne and his business partners Kevin and Alexa Harris established Richmond Hire in 2009 when Wayne’s ex-employer and now competitor, Hire Pool, consolidated its Richmond operations into its Nelson branch.

“We haven’t looked back,” says Wayne. “I reckon we retained most of the old Richmond customers and we’ve picked up a fair few from Nelson too.”

The business has around 200 pieces of hire equipment on its books, including 10 diggers of various sizes and three trucks.

Wayne says there are three key customer groups for the Canters – builders, landscapers and other construction contractors.

“Customer feedback has been really positive,” he says. “The Class 1 licence makes it easy for anyone to drive and being able to get a 3T load on the back is good improvement over the imports, which could only carry 2T.

“Landscapers will almost always want a digger as well, so another big bonus with these NZ Canters is the 3.5T tow rating – they can pull a 2.5T digger no worries.”

A further benefit of new gear not to be overlooked is that, for some customers, old gear is a deal breaker.

“We’re competing with guys down the road, which means we can’t charge much more for the hire, but we can provide new vehicles and make sure our maintenance costs are kept low,” he adds.

However, when damage not covered by the warranty does occur, having authorised FUSO dealer CablePrice’s workshop just down the road also makes life easy.

“We’ve had a few broken lights and bits and pieces,” says Wayne. “It’s good having local service; that’s a big thing for us. If anything does go wrong, they’re there. They also do our servicing, although these trucks have 15,000km service intervals, so they’ve only had one service each.”

With all his trucks equipped with GPS, Wayne has a pretty good idea of how far afield they go. He reckons they’ll do between 20,000-25,000km every 12 months within about a 200km range of the depot. All of which will leave plenty of kms on them for the next owner when the three-year warranty runs out.

“We’ll be looking to roll these over once the warranty ends and I expect they’ll still have strong resale value – they’re well priced new. The other units we’ve sold have been pretty popular with landscapers and builders.

When you’re a small local business, whose most important marketing is word of mouth, your reputation is everything. When your customers are also small local businesses relying on you to get their job done, offering a reliable, hassle-free solution ensures they keep coming back – and tell their mates.

In its FUSO Canter Tippers, Richmond Hire has discovered that hiring out older second-hand trucks might be a thing of the past.





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#CablePriceClub

If you’re traveling State Highway 1, keep an eye out as you could be lucky enough to catch a glimpse of Morven based Headford Propagators Ltd’s sharp looking new Mercedes-Benz Aroc’s as it runs between Auckland and Invercargill.
The Mercedes-Benz MP5 Aroc 3258L52 runs the OM473 engine and has been fitted out with existing body and trailer and with 580hp / 2800Nm at his disposal, pilot Paul Gordon is sure to make the most of it. 
After taking another customers Mercedes-Benz Aroc for a test drive, owner Grant Hayman was won over by the impressive torque and the attractive benefits, including a 7-year Daimler Service contract at a competitive cost per km.
Thanks for your support, Grant. Proudly sold by Tristan Duffell
Happy Mother's Day to all the amazing mums out there!
Whether you're digging deep to keep the family together or lifting spirits with your unstoppable energy, we appreciate all that you do. We hope your day is as bright and powerful as our construction machinery and trucks!
A big shout out to Christchurch based excavation company DiggerKing on the recent purchase of a new FUSO canter tipper - the only truck in its class with a limited slip diff. 

In addition to all the usual contracting duties, Brad and the team will be utilising the advanced safety systems and clean, fuel-efficient engine of FUSO to tow their other recent purchase - a Hitachi ZX17U mini excavator on trailer. What a perfect match!

To show just how proud they are of their new additions, they ran a competition to name them. They decided on BamBam for the Hitachi Excavator and Pebbles for the Fuso truck. Super cool.

Thanks Brad and Hayley Nolan, directors of DiggerKing for all your support.
Fuso Truck proudly sold by Wayne Byrnes and Hitachi mini excavator by Andrew McCoy.
The first Hitachi ZX345USLC-7 has arrived and long-time CablePrice / Hitachi customer, March Cato gets bragging rights with being the first customer to order and to take delivery of the very first ZX345USLC-7 in New Zealand. 

The ZX345USLC-7 is the latest in the Hitachi range of ultrashort tail-swing excavator, ideally suited to working on congested worksites.

The team at March Cato fitted the ZX345USLC-7 with a Doherty quick coupler and have wasted no time putting it to work.

Thanks to the team at March Cato for their continued support.

Sold and delivered by Equipment Sales Specialist Wayne Lessing
What a sweet new office. South Otago Transport Ltd of Balclutha has just commissioned a new Mercedes-Benz Aroc’s MP5 3258L/52 all wrapped up in their very distinctive colour scheme. Motivation power comes from a well proven Mercedes-Benz OM473 engine, 580hp engine delivering 2,800Nm through a 12-speed transmission.

South Otago Transport built the deck within their internal engineering shop and outfitted it with a new Delta crate, all matched to their existing trailer. Driver Lockie is very proud of his new whip.

Thanks, South Otago Transport for your support. Proudly sold by Tristan Duffell
We have a great opportunity to expand your knowledge working with some fantastic brands, if you’re an enthusiastic Equipment Technician in Hamilton looking for your next opportunity please apply now! Visit: https://okt.to/ots7rz
If you’re traveling State Highway 1, keep an eye out as you could be lucky enough to catch a glimpse of Morven based Headford Propagators Ltd’s sharp looking new Mercedes-Benz Aroc’s as it runs between Auckland and Invercargill.
The Mercedes-Benz MP5 Aroc 3258L52 runs the OM473 engine and has been fitted out with existing body and trailer and with 580hp / 2800Nm at his disposal, pilot Paul Gordon is sure to make the most of it. 
After taking another customers Mercedes-Benz Aroc for a test drive, owner Grant Hayman was won over by the impressive torque and the attractive benefits, including a 7-year Daimler Service contract at a competitive cost per km.
Thanks for your support, Grant. Proudly sold by Tristan Duffell
Happy Mother's Day to all the amazing mums out there!
Whether you're digging deep to keep the family together or lifting spirits with your unstoppable energy, we appreciate all that you do. We hope your day is as bright and powerful as our construction machinery and trucks!
A big shout out to Christchurch based excavation company DiggerKing on the recent purchase of a new FUSO canter tipper - the only truck in its class with a limited slip diff. 

In addition to all the usual contracting duties, Brad and the team will be utilising the advanced safety systems and clean, fuel-efficient engine of FUSO to tow their other recent purchase - a Hitachi ZX17U mini excavator on trailer. What a perfect match!

To show just how proud they are of their new additions, they ran a competition to name them. They decided on BamBam for the Hitachi Excavator and Pebbles for the Fuso truck. Super cool.

Thanks Brad and Hayley Nolan, directors of DiggerKing for all your support.
Fuso Truck proudly sold by Wayne Byrnes and Hitachi mini excavator by Andrew McCoy.
The first Hitachi ZX345USLC-7 has arrived and long-time CablePrice / Hitachi customer, March Cato gets bragging rights with being the first customer to order and to take delivery of the very first ZX345USLC-7 in New Zealand. 

The ZX345USLC-7 is the latest in the Hitachi range of ultrashort tail-swing excavator, ideally suited to working on congested worksites.

The team at March Cato fitted the ZX345USLC-7 with a Doherty quick coupler and have wasted no time putting it to work.

Thanks to the team at March Cato for their continued support.

Sold and delivered by Equipment Sales Specialist Wayne Lessing
What a sweet new office. South Otago Transport Ltd of Balclutha has just commissioned a new Mercedes-Benz Aroc’s MP5 3258L/52 all wrapped up in their very distinctive colour scheme. Motivation power comes from a well proven Mercedes-Benz OM473 engine, 580hp engine delivering 2,800Nm through a 12-speed transmission.

South Otago Transport built the deck within their internal engineering shop and outfitted it with a new Delta crate, all matched to their existing trailer. Driver Lockie is very proud of his new whip.

Thanks, South Otago Transport for your support. Proudly sold by Tristan Duffell
We have a great opportunity to expand your knowledge working with some fantastic brands, if you’re an enthusiastic Equipment Technician in Hamilton looking for your next opportunity please apply now! Visit: https://okt.to/ots7rz

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